Terms of service

Terms of Service

Last Updated: 2 July 2026

Welcome to Shouldies. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with Shouldies, you agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your account credentials.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately of any unauthorized access or security breach.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unlawful activity.

3. Products and Services

We strive to ensure that all product information, descriptions, images, specifications, and pricing displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only and actual products may vary slightly due to lighting, manufacturing changes, or display settings.
  • Product availability is subject to stock levels.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree that:

  • You will pay the full amount shown at checkout, including applicable taxes and shipping charges.
  • Payments are processed securely through authorized third-party payment providers.
  • We reserve the right to correct pricing errors, cancel orders affected by such errors, and issue refunds where appropriate.

Accepted payment methods may include debit cards, credit cards, UPI, net banking, wallets, Cash on Delivery (if available), and other payment options displayed during checkout.

5. Order Acceptance

Placing an order does not constitute acceptance of that order.

Your order is considered accepted only after:

  • Payment has been successfully processed (where applicable),
  • Inventory has been confirmed,
  • The order has been dispatched.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraud
  • Payment issues
  • Violation of these Terms

If your order is cancelled after payment has been received, the amount paid will be refunded through the original payment method, subject to applicable processing times.

6. Shipping and Delivery

We aim to process and dispatch orders within 6-8 Business days

Estimated delivery times are provided for convenience only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Circumstances beyond our reasonable control

Once an order has been handed over to the shipping carrier, delivery timelines are managed by the carrier.

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

7. Returns and Refunds

Our Returns and Refunds Policy forms an integral part of these Terms.

Where eligible:

  • Return requests must be submitted within the timeframe specified in our Return Policy.
  • Returned products must be unused, in their original condition, and include all original packaging where applicable.
  • Refunds, if approved, will be processed using the original payment method or another appropriate method, subject to applicable regulations.
  • Certain products may be non-returnable for hygiene, safety, or other reasons as clearly stated on the product page.

Please refer to our separate Return and Refund Policy for complete details.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product listings
  • Images
  • Graphics
  • Text
  • Website design
  • Icons

is owned by or licensed to Shouldies and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, or commercially exploit any content without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation.
  • Use the website for fraudulent or unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Distribute malware, viruses, or malicious code.
  • Interfere with the operation or security of the website.
  • Copy, scrape, or reproduce website content without authorization.
  • Misrepresent your identity or impersonate another person.
  • Engage in abusive, threatening, or harmful conduct toward our employees or customers.

Violation of these Terms may result in suspension or termination of access to our services.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Shouldies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.
  • Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the relevant order.
  • We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, internet outages, or courier disruptions.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable Indian law.

11. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to ensure uninterrupted access and accurate information, we do not warrant that:

  • The website will always be available or error-free.
  • Product descriptions will always be completely accurate.
  • The website will be free from viruses or other harmful components.

12. Indemnification

You agree to indemnify and hold harmless Shouldies, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from:

  • Your violation of these Terms,
  • Your misuse of the website,
  • Your violation of any applicable law or the rights of any third party.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in Sriganganagar, Rajasthan, India, unless otherwise required by applicable law.

14. Changes to These Terms

We reserve the right to modify or update these Terms at any time.

Any changes will become effective upon publication on this page. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Shouldies
Email: buyshouldies@gmail.com
Business Address: Navi Mumbai
Phone: +91 9460542329